Payment & Shipping

Payment & Shipping

Payment
All prices quoted are in euros and include the legally applicable VAT. The shipping costs depend on the value of the goods, weight and delivery address. For delivery addresses outside the European Union (EU) or when paying from such a country, additional costs may apply (transfer / exchange rate fees or legal import costs such as taxes or customs duties). These additional costs are to be borne by the purchaser or recipient.
The price at the time of the order applies.

For payment in advance or bank transfer, these are our account details:

Account holder: Seipt Holzkunst Genuss
Account number: 958 067 106
Bank code: 100 100 10
IBAN: DE82 1001 0010 0958 0671 06
BIC / SWIFT code: PBNK DEFF
Purpose: order number or name of the customer

Refunds are made in the same way as payment, unless otherwise agreed.

Shipping & pickup
The goods can be picked up in the store during our opening hours. You can pay in cash and by card.
Mon - Fri 8 a.m. - 6 p.m.
Saturday 10.00 a.m. - 4.30 p.m. or Sunday 1.30 p.m. - 4.30 p.m.

Shipping is with DHL with a corresponding tracking number.

Shipping:
Germany
up to 10kg 8.90 €
up to 20kg 15.00 €
Free shipping from a value of 100,00 €

EU 18.90 € / Europe 25.00 € / World 35.00 €